Reverse Logistics

The key to a successful supply chain is not only planning how to distribute your product, but how to bring it back — both customer returns and obsolete products. When it comes to returns processing, companies are often faced with several important decisions that can be costly to the bottom line.

When customers return an item, they are looking for a timely refund or credit. If they don’t get it, then those customers are not likely to be return customers for your business. Working with our team, we can assist you in managing your returns in such a way that your customers are confident in buying from your company.

Managing dozens, hundreds or even thousands of vendors and just as many returns, it’s important and incredibly challenging to optimize recovery and clear space of inventory in a timely way. Managing returns effectively allows you to recapture value or reduce write-offs, while keeping your customers happy.

The added benefit of having a logistic partner for returns means that your accounting can stay up to date, making it easier to understand the financial position of your company. Plus, our software can be easily integrated into your financial software, making sure that return transactions are noted right away. You no longer have to worry about inputting all that information by hand, thus avoiding potential data entry mistakes.

Every aspect of our reverse logistics process is meant to assist you in accepting returns and determining what product could be resold and what product is damaged and needs to be written off. We also can work with you to make sure that damaged products are recycled properly, instead of just being thrown in the trash.

If you have a problem or question, our team is ready to help. Any of our customer service personnel can easily assist you in coordinating returns, creating a custom plan that fits the needs of your business and one that can be expanded as your company continues to grow. No matter what type of reverse logistics you need, we can provide a plan that addresses them. Your customers will receive high quality return services that make them happy to work with your company in the future.

With our sophisticated tracking system, customized computer interface and established procedures in place, we are able to assist in coordinating returns specific to your business needs. Each of our customer service agents is professional and expertly trained to handle the details of your business and its needs.

Request a consultation

Reverse Logistics
Reverse Logistics - Dawson Logistics

Reverse Logistics

The key to a successful supply chain is not only planning how to distribute your product, but how to bring it back — both customer returns and obsolete products. When it comes to returns processing, companies are often faced with several important decisions that can be costly to the bottom line.

When customers return an item, they are looking for a timely refund or credit. If they don’t get it, then those customers are not likely to be return customers for your business. Working with our team, we can assist you in managing your returns in such a way that your customers are confident in buying from your company.

Managing dozens, hundreds or even thousands of vendors and just as many returns, it’s important and incredibly challenging to optimize recovery and clear space of inventory in a timely way. Managing returns effectively allows you to recapture value or reduce write-offs, while keeping your customers happy.

The added benefit of having a logistic partner for returns means that your accounting can stay up to date, making it easier to understand the financial position of your company. Plus, our software can be easily integrated into your financial software, making sure that return transactions are noted right away. You no longer have to worry about inputting all that information by hand, thus avoiding potential data entry mistakes.

Every aspect of our reverse logistics process is meant to assist you in accepting returns and determining what product could be resold and what product is damaged and needs to be written off. We also can work with you to make sure that damaged products are recycled properly, instead of just being thrown in the trash.

If you have a problem or question, our team is ready to help. Any of our customer service personnel can easily assist you in coordinating returns, creating a custom plan that fits the needs of your business and one that can be expanded as your company continues to grow. No matter what type of reverse logistics you need, we can provide a plan that addresses them. Your customers will receive high quality return services that make them happy to work with your company in the future.

With our sophisticated tracking system, customized computer interface and established procedures in place, we are able to assist in coordinating returns specific to your business needs. Each of our customer service agents is professional and expertly trained to handle the details of your business and its needs.

Request a consultation

Reverse Logistics